FAQ

Founded in Hong Kong in 1991, EJI is an established fine jewellery manufacturer with operations in HK and China offering manufacturing services such as ODM, OEM and OBM for wholesale clients and retail brands worldwide. With a comprehensive in-house teams, we are able to handle your order from design to logistic.

We specialise in fine gold jewellery made with natural diamonds and other precious stones such as sapphire, ruby and emerald,. Other materials and metal are also available upon requests.  Our diverse jewellery designs and collections are created to suit every occasion and milestone.

We have a comprehensive operation that can accommodate a wide range of business needs, whether you are looking for ready to ship designs to expand your current collections, seeking a manufacturing partner to produce your own designs or a partner to handle both the design and manufacturing process for exclusive pieces, we can deliver with confidence that is backed by 30 years of experience. Please feel free to get in touch with one of our representatives for a consultation to discuss your projects.

Yes. We offer customisation for both our designs and your own pieces, with our catalogue pieces, you can customise them with your choice of gemstones, gold colour and carat, and brand the jewellery pieces with your own logo. For a more specific customisation, please feel free to contact us for further discussion here.

Samples are readily available to order for pieces from our existing private label & wholesale catalogue, and are shipped via FedEx by default.

We offer wholesale fine jewellery with no MOQ, you can easily place an order starting with 1 piece with our experienced and professional team via sales@eji.com.hk

At EJI, quality is our top priority. Our factory QC team makes sure the pieces we produce are of high quality every step of the way. We have been a long-term member of the jewellery and manufacturing authorities in Hong Kong and have recently become a member of the Responsible Jewellery Council, we always thrives to reinvent our business to meet the new global industry standard.

Generally, the lead time for ready to ship products is 7-10 working days upon payment or deposit depending on your order quantity and delivery destination. For customised designs, the standard lead time is one month upon receiving the deposit.

As a rule of thumb, 30% deposit is required to start production, and the balance need to be settled before shipment. The catalog price shown is FOB Hong Kong. For order below US$3,000, an advanced full payment is required.